0861 THEBEMED

Thebemed Logo

Accessible Care . Affordable Prices

Thebemed Wellness Cafe’

Part 3 – Understanding Influence – Conserving Energy – Maximizing Impact

Oct 9, 2018 | NEWS2USE

Thebemed Wellness Cafe’

There is growing concern at the increased levels of stress experienced by managers in the challenged South African workplace environment. They need to manage their own stress in order to support their subordinates. Three factors apply:

(1) the actual challenges presented by the work environment,

(2) the coping measure for dealing with those challenges,

(3) the attitude when managing those daily stressors.

Attitude can make a significant difference.

In a recent executive health workshop a senior executive who typically works long hours complained that whilst some of his colleagues would be on the golf course on a Friday afternoon, his workload did not enable him to join them. If, however, he were to play his beloved golf at the weekend, he would be in trouble with the family, especially since he hardly spent any time with them during the week. This situation can be evaluated from a few perspectives:

  • How efficient and effective would the manager’s performance be if it were really overloaded? Is there a need to provide further support?
  • How effectively is the manager dealing with the workload. Does lack of trust in subordinates lead to inadequate delegation and micromanagement?
  • How reasonable is the expectation that it should be acceptable to take time off to play golf during working hours? Is the attitude of resentment appropriate?

In a previous posting we defined emotion as ‘energy seeking purpose’. Resentment, frustration, anxiety and disappointment are symptoms of trapped energy waiting to be released into creative engagement. Gaining proper perspective enables ‘meaningfulness’ as expressed in our previous newsletter under the topic of ‘Salutogenesis’. Also watch this informative clip where Jack Welch describe the leader’s meaning-making role.

In a response to that executive’s complaint a colleague who had recently joined the South African team after a period of working in China with the same company argued that there it would never be an issue. In fact a six-day working week was common practice, even though not required under company requirements. It was all a question of expectation and attitude.

Then, of course, there is the vexed matter of work-life balance. Unless managers have sufficient time to recover from stress, their performance will inevitably and ultimately be compromised. Stress management and recovery remains a key issue of growing strategic importance, especially when related to those (See the Pareto principle in part one of this series) on whom the company’s success relies.

Here are a few further observations worth considering:

  • How much time are managers spending travelling to meetings which they might not really need to attend, or in which there could be an effective virtual link-up? How often have we heard the words expressed after a meeting: “What was that all about?” South Africans spend an inordinate amount of time stuck in traffic. See the stats here.
  • How many unnecessary e-mails are arriving in the in-box around issues that could have been addressed by simply popping your head around the corner into your colleague’s office? A common complaint is having to answer e-mails at night or over weekends, when managers should ideally be recovering.
  • To what extent does the need to attend endless meetings and copy e-mails to other than those who really need the information, relate to covering one’s back in the face of lack of trust and insecurity?

An excellent management principle is that of (1) learning to gauge influence, (2) conserve energy and (3) maximise impact.

The old model holds true:

  • When you have real potential influence and you take appropriate action, success will be relatively assured. But if you are distracted by too many other issues you might well miss the moment resulting in a lost opportunity. And high influence always relates to resourcefulness; either in knowledge, experience, or access to resources and budget. But critically it also relates to the quality of relationship and trust – and that can be cultivated.
  • Conversely when you have limited potential influence and you try to make things happen, success is unlikely – it’s more like useless striving. The problem here can be that in doggedly pursuing an endeavour where you have low influence you could miss those opportunities where you could indeed make a difference. This calls for discernment: knowing when to say ‘no’ and when to let go. And that in turn calls for those open communication lines in which trust and collaboration will be engendered.
  • So it is as simple as this: learning to take decisive action when you have high influence, and learning to step back when you don’t. Managing that of course requires the cultivation of the so-called soft skills of communication and conflict management. And that is called emotional intelligence (EQ) that is increasingly being identified as the key leadership skill.

How can your employees function with a defined sense of purpose – appreciating the value the company brings to society?

YOU CAN COMMUNICATE DIRECTLY WITH US, WITHOUT OBLIGATION, ON EMAIL, OR BY REQUESTING A SKYPE MEETING. WE LOOK FORWARD TO GENERATIVE CONVERSATIONS.

Email: claudius@phelawellness.co.za   Skype: claudiuspvwyk

Latest Posts

It’s been one helluva year – holiday season is almost here!

It’s been one helluva year – holiday season is almost here!

It’s been one helluva year, 2020. And so, as it gradually draws to a close, many South Africans will be looking forward to the holiday season. This is typically the time to switch your mind off work, prepare for the festive season, just chill, or hang-out with friends. Typically it is also the time when we spend more money on gifts, parties, spending our bonuses (for those lucky enough to receive such a blessing) on luxury items, or new clothes, or going away on holiday.

Your story may be their story

Your story may be their story

This JOKO website is filled with resources and encouraging stories of strength from abused women. Although you may feel very lonely and isolated, you will find that you are not alone if you are able to open up and seek help.

16 Days of Activism Against Gender-based Violence

16 Days of Activism Against Gender-based Violence

Act to seek out such suffering – it may be hiding in that very women or child in front of you. Fear and pain are hidden within victims of violence. They often tend to remain silent about their shame, pain and fear. They are likely to be all around; in a meeting, queueing in the canteen, or rubbing shoulders in a taxi. So reach out with kindness and love – you may prevent a trauma, even save a life, and help restore hope and belief in life.

Feeling worn out with low tolerance?

Feeling worn out with low tolerance?

When it comes to cultivating resilience, the magic is in the very first step.
When cultivating your resilience become aware of your mental and emotional state. Remember that if you get into an anxious, or even angry ‘state’, you can easily go into a downward spiral where the negative feeling gets stronger. That’s called a ‘feedback loop’.

In these challenging times you could be feeling worn-out and experiencing low tolerance. Yes, we have also been warned that we will all be facing unexpected challenges for some time. So how do you navigate these stormy waters?

Laughter and joyfulness

Laughter and joyfulness

Every time you laugh and create a happy atmosphere you help your immune system to protect you.

You May Also Like:

Free webinar: how to boost immune system

Free webinar: how to boost immune system

You are invited to join a free webinar on how to boost your immune system against  the Covid-19 pandemic. Don’t forget your greatest asset in the fight against the coronavirus is the body’s natural disease fighting defense - your amazing immune system. For example of...

read more
What’s love got to do with management culture?

What’s love got to do with management culture?

Tina Turner’s number one hit asks: ‘What’s love gotta do with it – what’s love but a second-hand emotion?’ Remember the song?
As a matter of fact, love plays an increasingly important role in creating an empowered culture. Especially in these times of rapid change, employees must learn to adapt and acquire new competencies quickly and continually. Building on going learning into team culture requires managers to nurture their people through the process of acquiring confidence in their new capacities. Nurturing is, therefore, not only an expression of kindness, it is a real strategy for team empowerment.

read more