Think about creating spaces and opportunities for informal human connection. Can you start the day with a five-minute interactive process – even as simple as conscious breathing? How about reinventing the suggestion box – maybe a gathering in a ‘suggestion room’ – or ‘suggestion time’ to encourage collaboration and experiment? Remember your employees are at the coal-face of client and customer interaction – you as manager now more urgently need to optimise their experience and potential insight.
It’s been one helluva year, 2020. And so, as it gradually draws to a close, many South Africans will be looking forward to the holiday season. This is typically the time to switch your mind off work, prepare for the festive season, just chill, or hang-out with friends. Typically it is also the time when we spend more money on gifts, parties, spending our bonuses (for those lucky enough to receive such a blessing) on luxury items, or new clothes, or going away on holiday.